Return and Exchange Policies

RETURN + EXCHANGE POLICIES

PROCESSING TIMES

  • Standard Processing is 3-5 Business Days
  • Shipping is 2-3 Business Days
  • RUSH your order by choosing Priority Shipping.

COLORS AND SIZING 

  • Colors: See color options in the drop-down menu. Colors in the pictures can vary from monitors, please keep this in mind as you are selecting.
  • Sizes: Unisex Tees for length and shirt “knotting” capability. See the dropdown menu for available sizes.

POLICIES

  • Returns are NOT accepted.
  • Size exchanges are accepted for the same shirt. Please contact us within 7 days of receiving your item. Shipping both ways will be covered by the customer. 
  • If there is a problem with your order, please email us at hello@knotandhitch.com


Item marked delivered, but not received? 

If you track your package and it shows it has been delivered but was not received please contact your local post office prior to contacting us. If the package does not arrive, contact us after 14 days to discuss further options. If a lost package claim needs to be filed with USPS, we will file the claim. 

Customs and Duties Fees

The buyer is responsible for any customs or duties fees that may apply. Sellers aren't responsible for delays due to customs.